I went to another chiropractor who was supposed to check on my insurance benefits and then call me back for another appointment but I never heard from him again. I called Dr. Joel and he got me into his office within a day of calling him and verified my benefits and was up front with everything. I have had back problems for years and even went for decompression therapy and spent well over $5000 for that care and after a year I mowed 3 lawns in one afternoon and my back went out on me. I could hardly walk and the pain was horrible. It was like I never went for the therapy a year before. I took the recommedations for care that Dr. Joel provided me with and did the program he susggested. After a few months I was doing so well that I joined a fitness place and started exercising again. The first time in 3 plus years. My back still acts up from time to time but before it gets too bad I go to see Dr. Joel and he helps my back. I continue to lift weights and exercise. I control my back instead of it controlling me. I do not know where I would be without Dr. Joel and his staff.